Blog

Collaboration: Problems and Solutions

Re-examining Collaboration in Our Changing Workplace The pandemic has changed what the work landscape looks like. We moved from traditional workplace environments to home offices practically overnight, never seeing our …

Work Challenge Survey 2021

SURVEY RESULTS We asked IT Managers and Talent Acquisition Specialists, what is your biggest challenge currently? Drop in productivity because people aren’t working together in the office as they were …

Back to the Office?

As the vaccine becomes more widely distributed, many firms are setting the stage for their workforce to return to the office with varying degrees of flexibility. For those firms considering …

Your Resume- What’s it Actually For?

Are you getting called for the interviews you want? If not, perhaps you should take a closer look at your resume. Marketing Document or Job History? Over the years, I’ve …

Smile More, Talk Less

When I was growing up, my mom had an exercise show on a local cable channel.  Her show had a 30-year run and it was excellent! She said it was …

Assess Your Service Desk

With COVID-19 still at the forefront of current events, service desks are grappling with the increased challenge of maintaining a consistently high customer satisfaction (CSAT) score, meeting service level agreement …

Job Transition Checklist

Finding yourself without a job can be one of the most unsettling and anxiety-provoking times in your life. Take a deep breath and use our handy checklist to stay on top of everything you should do as you move into the next step in your career.

Compassionate Layoffs

It is always difficult to let people go and it’s unfortunately something we find ourselves doing more frequently in 2020. Informing an employee or team member that your company has …