Blog

Assess Your Service Desk

With COVID-19 still at the forefront of current events, service desks are grappling with the increased challenge of maintaining a consistently high customer satisfaction (CSAT) score, meeting service level agreement …

Job Transition Checklist

Finding yourself without a job can be one of the most unsettling and anxiety-provoking times in your life. Take a deep breath and use our handy checklist to stay on top of everything you should do as you move into the next step in your career.

Compassionate Layoffs

It is always difficult to let people go and it’s unfortunately something we find ourselves doing more frequently in 2020. Informing an employee or team member that your company has …

Clearmont Technologies Announces WBENC Certification

Clearmont Technologies is excited to announce that we are now certified as a Women’s Business Enterprise (WBE) through the Women’s Business Enterprise National Council (WBENC), the nation’s largest third party …

Managing the Stress of a Job Loss

Losing a job is one of the most stressful events that you can experience. The amount of grief, anger, sadness, and anxiety that comes with it can be overwhelming. It’s …

A Simple Tool that Promotes Happiness

During freshman year at college, my sister called my mom and complained, “Nobody helps you here!”  My mom said, “If you want to find a helping hand, look at the end of your own …

Upskilling–Risks vs Rewards

With an increase in digital automation, you may have heard some buzz about upskilling in the workplace. What is upskilling? Upskilling places an emphasis on continually providing opportunities to train …

The Right to Disconnect

It all started in France and has slowly made its way to the United States, with the latest development being New York’s consideration for a “Right to Disconnect” bill. What …