IT Staffing & Recruiting Services
We offer contract, contract-to-hire, and direct hire. Clearmont Technologies provides a careful and thorough assessment of your hiring needs and culture to help provide the right candidate.
Provide cost effective, compassionate, practical outplacement services, helping with everything from resume writing to interview skills, networking, and job search strategies for exiting employees.
A one-stop resource that provides tools to help with your job search, including:Live Weekly Training Webinars, with Question and Answer Segment
Step-by-Step Guided Job Search
Career Resource Library
Job Search Consultation
One-on-one consultation and action plan to help you find your next job.
Service Desk Transformation
Our ITIL/ITSM Practice combines industry-leading knowledge of ITIL and extensive service desk expertise. With over 30 years of Service Desk hands-on experience, recruiting, coaching, and training we will partner with you to evaluate your current state, including assessing your processes, tools, desired Metrics and outcomes. We will partner with leadership to develop a customized actionable plan to improve efficiency and meet expectations.
Service Desk Coaching
How to explain the technical in a non-technical way
Present consistency no matter who handles the contact
Communicate the purpose of the service desk to the customer
Improve First Call Resolution & overall Metrics
Reduce talk time and time to resolve issues
Lower attrition rates
Provide actionable reporting to stakeholders